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Quality Assurance

 

AMEX invests in internal and external quality assurance. We constantly screen, monitor and visit our suppliers to ensure top quality and reliability. Internally we continuously seek to improve our processes to improve our service quality.

 

Internal

We are an ISO 9001:2008 certified company. We established and apply the quality management system for distribution and supply of laboratory and medical products, glass- and plastic ware, test kits and consumables. Yearly audits by the certification body TÜV ensure that the quality of our services is meeting the ISO standards.

ISO

External

Our suppliers are certified according to internationally accepted quality standards like ISO 9001 and meet other standards regarding their particular product range such as CE Certificate, GMP or ISO 13845.

If required, we can provide samples of desired products or organize an inspection in the warehouse, before the goods are shipped. For new suppliers we are co-operating with quality assurance companies to check the goods during production or at the factory before shipment. We are examining the general appearance of the goods, quantity, labelling, export packaging, functionality, or specific requirements depending on the item manufactured.